Results-driven IT leader with nearly a decade of progressive experience in infrastructure architecture, cybersecurity, compliance, and enterprise system administration. Known for delivering transformative IT solutions that enhance operational resilience, elevate security postures, and align with strategic business goals. Proven success in leading cross-functional teams and managing complex, multi-platform environments across legal, MSP, and corporate sectors.
I am currently serving as Senior Technology Advisor at TeamLogic IT, where I lead full-cycle email migrations, architect compliance frameworks aligned with NIST and CIS standards, and drive strategic audits of client tech stacks to optimize performance and licensing. I also design and maintain robust backup and disaster recovery systems, ensuring business continuity across diverse client infrastructures. Previously, as System & Network Administrator for various law firms, I spearheaded datacenter modernization efforts, raising compliance and security scores from average to excellence.
I led initiatives across virtualization, storage, and network security, leveraging technologies like PureStorage, Rubrik, Meraki, Palo Alto, and Azure to secure and scale infrastructure. When I served as IT Supervisor, I oversaw service desk operations across 17 states and managing a hybrid team of 20+. I implemented automation workflows in FreshService, streamlined onboarding for 400+ hires, and led successful migrations for over 4,000 users.
My leadership in documentation, training, and process development significantly improved operational efficiency and cross-departmental collaboration and is still in-use today. Customer Service Excellence: Known for a tailored, empathetic approach to client support, ensuring efficient issue resolution and long-term satisfaction. Adept at translating complex technical challenges into clear, actionable solutions that meet business needs. Core Competencies: -Infrastructure Design & Virtualization (VMware, Azure, PureStorage, AWS) -Cybersecurity & Compliance (NIST, CIS, CVE Management) -Disaster Recovery & Backup Solutions (Rubrik, NinjaOne, Azure, Datto) -Cloud Services & Endpoint Security (Cisco, Fortinet, Palo Alto) -IT Operations & Service Management (FreshService, ServiceNow, Kaseya, Autotask) -Strategic Planning & Technical Leadership (ITIL Certification) -Cross-functional Team Management & Training Leadership Style: People-first, process-driven, and innovation-focused—turning challenges into growth opportunities through strategic foresight and technical excellence.
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