Mark Horca serves as a Systems Engineer at Allied IT Systems, bringing more than 15 years of experience in IT operations, technical support, incident management, and team leadership.
His background includes systems and network support, Microsoft Azure and Microsoft 365, virtualization, system hardening, risk mitigation, and service delivery. Before joining Allied, Mark held progressively responsible roles in IT operations, including Incident Manager and Senior Technical Support Team Leader, where he coordinated technical teams, managed major incidents, and helped ensure service-level commitments were met.
At Allied, he supports client systems, responds to critical issues, performs maintenance and security updates, and helps keep technology environments reliable, secure, and performing effectively.